At work, learning doesn’t occur only in a class or workshop or online. It also occurs on the job – through trial and error, conversations, and observation, among other things. Wherever and however learning occurs, feedback is an … [Read more...] about Feedback that Helps Learning; Feedback that Doesn’t
People often think about learning as if it can only occur in a special place - like school or a workshop or an offsite event. Learning can be a special event. But most of the time learning just happens as a normal part of … [Read more...] about Learning is not a special event
You’re a manager. You send an employee to a workshop or class. Do you want the employee to be able to use what he or she learned? Do you want the training to stick? If the answer is yes, it’s up to you and the employee to make … [Read more...] about How to Make Sure the Training Sticks
Last week I was at a dinner and a friend asked me about what I’ve been working on. I told her I’ve been doing some work focused on developing people. She immediately said she and her employees had no problems with … [Read more...] about Don’t Fool Yourself
If you’ve worked in the training and development field for any length of time, you undoubtedly will have heard some version of the story of Susie or Steve. Susie/Steve was very good at designing and delivering training … [Read more...] about The Case of the Trainer Who Trained a Training Program
Who is accountable for making sure employees apply what they learned in a workshop or class or similar event back on the job? This is called training transfer or transfer of learning. If you're not in the training and … [Read more...] about Who’s Accountable for Learning?